Professional Services Engineer, 911 Systems (Remote)

This engineer will manage end-to-end implementations of Axon 911’s emergency communications platform for 911 call centers and related public safety customers. They will design deployment approaches, lead remote and onsite installations, train customer teams, and provide support through launch and post-implementation work. The position sits within Global Operations and partners closely with Sales, Engineering, Customer Success, Support, and company leadership. It also offers opportunities to contribute to technical sales, architecture, troubleshooting, and process improvements. The role suits an experienced VoIP and cloud professional who can manage complex projects, communicate effectively with customers, and remain adaptable in a fast-moving environment.