Engineer II, Global Product Support, AI/ML

This role positions you as a critical link between ASM's engineering teams and semiconductor fabrication customers, focusing on next-generation ALD (Atomic Layer Deposition) equipment. You'll take ownership of new product launches from initial development through field deployment, working across hardware, electrical, controls, process, and software disciplines to ensure tools meet real-world manufacturing requirements. The position involves leading alpha and beta site deployments, identifying and solving technical issues rapidly, and developing support procedures that enable customer success. This opportunity suits engineers who thrive at system-level understanding, enjoy cross-functional collaboration, and want hands-on involvement in bringing cutting-edge semiconductor manufacturing technology to market. You'll combine technical problem-solving with customer-facing communication while influencing product design through field expertise. The role requires travel during product development cycles and offers the chance to become a world-class expert in next-generation ALD platforms.