Senior Engineer, Global Product Support

The Senior Global Product Support Engineer serves as the highest-level escalation resource for difficult electro-mechanical and software-related issues involving ASM semiconductor systems. This person partners with field teams, customers, and engineering groups to diagnose failures, restore equipment operation, and communicate improvement opportunities. The role also supports installations, delivers technical guidance, and helps strengthen product reliability and service practices. It suits an experienced semiconductor engineer with strong PECVD knowledge, analytical ability, and confidence explaining complex topics to varied audiences. Global travel of up to 50% is expected, often in time-sensitive customer and field-support situations.