Customer Support Engineer

This position is part of KLA’s global Services organization, which supports customers through field operations, engineering, technical assistance, training, and parts coordination. Working under a manager or senior engineer, the Customer Support Engineer investigates equipment and process problems remotely or onsite, resolves system-level issues, and helps ensure reliable tool performance. The role involves frequent customer interaction, travel, service reporting, quote support, and collaboration with installation and field service personnel. Engineers may also identify unsafe conditions in a customer facility and recommend appropriate operational action. It suits someone with a bachelor’s degree who enjoys hands-on troubleshooting, complex technical systems, customer service, and a fast-paced semiconductor environment.