Supervisor Engineer, Software Support

This is a supervisory leadership role focused on guiding a team that troubleshoots software problems in ASM's semiconductor processing equipment. The team investigates customer-reported issues, reproduces bugs, identifies root causes, and documents findings for developers to fix. Beyond technical troubleshooting, the supervisor manages daily operations including task assignment, workload balancing, and team development, while also serving as the escalation point for critical customer problems. The role requires both strong technical expertise in software and hardware systems and proven leadership capability to mentor engineers, improve team performance, and occasionally travel to customer sites. This position suits experienced software engineers who want to transition into leadership while staying hands-on with complex technical problem-solving in the semiconductor industry.