Fab IT Service Engineer

This position is part of TSMC Arizona’s IT operations function and helps keep manufacturing automation and related systems available and effective. The engineer investigates complex issues passed from first-line support, leads cross-team incident resolution, and works with DevOps groups to address root causes and strengthen system performance. The role also involves creating scripts or tools, supporting user and engineering analysis, and training less-experienced support staff. It suits a technically versatile, service-oriented professional who communicates well with users, project managers, vendors, and development teams. The successful candidate should be comfortable with changing priorities, on-site work in Phoenix, normal weekday hours, and occasional urgent support outside those hours.