Event Response Global Service Delivery Lead

This leader will shape and manage Waymo’s vendor ecosystem, including procurement support, onboarding, performance enablement, contract changes, and offboarding. They will build governance and process frameworks that improve compliance, quality, risk management, and collaboration between suppliers and Waymo’s operations teams. The position also handles unusual operational requirements and helps prepare vendors for expansion into new markets. Reporting to the Head of Event Response, the role suits an experienced operations or outsourcing professional who can influence stakeholders, resolve competing priorities, and bring developing programs to maturity. Frequent domestic and international travel is expected, with an emphasis on analytical decision-making and continuous improvement.