Customer Technical Program Manager

The Customer Technical Program Manager acts as the main point of contact orchestrating technical collaboration between internal teams and external partners across all phases of data center projects. The role bridges sales, design, construction, and operations by managing contractual requirements, facilitating communication, and ensuring projects stay on scope, schedule, and budget. This position requires someone who can balance technical expertise in data center infrastructure with strong interpersonal skills, driven to create repeatable processes and continuous improvement. The ideal candidate thrives in a fast-paced growth environment with competing demands, possesses construction or engineering knowledge, and genuinely enjoys solving complex problems while maintaining positive customer relationships. Success in this role means customers consistently choose Aligned over competitors because of the seamless technical support and exceptional service experience provided throughout their engagement.