Manager III, Field Service /Customer Engineer - Etch

This manager leads and develops customer engineers while maintaining strong relationships with customer contacts across the district. The position coordinates with sales, product divisions, technical support, training, spares, and reliability teams to support installations, system sales, customer service, and issue resolution. It also oversees account planning, financial forecasting, cost efficiency, RMA processes, engineer performance, and service-hour accuracy. The successful candidate will be comfortable making operational decisions, presenting technical information, coaching employees, and enforcing company policies and ethical standards. This opportunity suits an experienced field service or semiconductor equipment leader who can manage teams, work directly with customers, and travel as needed.