Business Account Manager

This position manages important customer relationships for FM Industries, a manufacturer serving the semiconductor capital equipment market. The manager collaborates across internal functions to fulfill customer needs, ensure products arrive as expected, address problems, and communicate recovery plans when necessary. Responsibilities also include tracking account performance, preparing forecasts, and sharing progress through regular reporting. The role suits an organized, self-directed professional with experience in customer or account management within semiconductor or aerospace manufacturing. Strong communication, negotiation, conflict-resolution, project-management, ERP, and relationship-building abilities are important for success.