Operations Controller

This position serves as the on-shift operational authority for Waymo’s global network, maintaining awareness of conditions across markets and directing incident stabilization and recovery. It is part of Waymo Operations, the organization responsible for scaling and coordinating the company’s autonomous fleet and service delivery. The controller works with regional leaders to balance network-wide objectives, local conditions, regulatory obligations, and technical constraints. They also lead crisis communications and align cross-functional teams during urgent events. This role suits an experienced operations leader who is comfortable making evidence-based decisions under intense pressure in continuous, mission-critical environments.