Manager III, Customer Engineer (M3) - PDC

This manager directs customer engineering activities for a regional PDC business, balancing financial planning, staffing, inventory, installations, service agreements, warranty obligations, and system uptime. The position serves as a key link between customers, sales, marketing, and internal technical teams to resolve escalations and maintain strong service performance. It also includes hiring, coaching, goal setting, career development, and safety oversight for customer engineers. The role is suited to an experienced semiconductor equipment or technical services leader who can manage operational challenges while improving quality and customer outcomes. Success requires sound judgment, ethical conduct, communication skills, and the ability to influence stakeholders across the organization.