Customer Service Engineer – RAPID AZ

This position is part of KLA Services and provides technical support for semiconductor manufacturing equipment in the Phoenix area and at customer locations. The engineer investigates difficult system-level failures, coordinates repairs and escalations, supports installations and demonstrations, and documents recurring issues for broader engineering teams. The role also handles service returns and contributes to internal knowledge-sharing and process improvement. It suits a technically capable problem-solver who is comfortable representing the company directly to customers and working across service, field, and engineering groups. After training, travel is expected to be approximately 20%, with additional work performed in the office or at customer sites.