Customer Support Engineer

This position is part of KLA’s Services organization and provides hands-on technical support for advanced capital equipment in customer facilities. The engineer diagnoses difficult system and process issues, performs repairs and upgrades, supports installations, and advises customers when operational or safety concerns arise. The role also involves documenting service activity, helping prepare customer quotes, sharing recurring issue knowledge, and assisting other field engineers. Regular travel to customer sites is required, along with coordination across customers, installation teams, and internal support functions. It suits a technically trained professional with at least a bachelor’s degree or two years of related experience who enjoys field-based troubleshooting and customer-facing problem solving.