Customer Support Technician I (T3)

This technician supports a range of Applied Materials systems by performing scheduled maintenance, wet cleans, repairs, equipment verification, and process troubleshooting. They help organize territory work, respond to equipment downtime, and contribute to customer satisfaction through service, warranty, and contract activities. The position also involves supporting equipment start-ups, coaching less experienced personnel, monitoring uptime, and applying quality improvement methods. Work is performed in demanding clean-room and industrial conditions requiring protective equipment, physical mobility, and use of hand and power tools. It is suited to someone with an associate degree, several years of relevant technical experience, strong communication skills, and the ability to solve non-routine equipment problems with occasional senior support.