Lead II, Spares Account Management (Swarna)

The Supply Chain Planner – Customer Engagement & Engineering serves as a central partner for customers, engineering, manufacturing, procurement, logistics, and suppliers. The position develops demand and inventory plans, monitors supply performance, manages customer communications, and addresses escalations or material constraints. It also supports engineering changes and new product launches by assessing supply chain impacts and coordinating cross-functional reviews. Strong analytical, communication, and stakeholder-management abilities are important for improving service levels and controlling inventory. The role suits an experienced supply chain or operations professional with technical aptitude and experience in customer-facing planning environments, ideally within manufacturing or high-tech industries.