Critical Operations Technician I

This technician works within data center operations to inspect, monitor, test, and maintain critical infrastructure and related IT systems. Responsibilities include preventive and corrective maintenance, equipment installation, remote-hands assistance, customer support, ticket management, and escalation of alerts or technical problems. The position requires following change-control, safety, hazardous-material, and documentation procedures while helping respond to emergencies and service requests. It suits someone with foundational IT, electrical, or mechanical experience who can troubleshoot systems, work collaboratively, and communicate effectively with customers and internal teams. Because the facility operates continuously, the job is performed onsite to support a 24/7/365 environment.