Quality Assurance Engineer

This Customer Quality Engineer position serves as the critical connection between manufacturing, development teams, and customers to maintain and exceed quality standards. The role combines technical product analysis with customer expectation management, investigating quality issues through root cause analysis and implementing corrective actions. The engineer analyzes performance data and customer feedback to identify improvement trends, then collaborates across departments to implement solutions that enhance user experience. This position requires both ensuring current products meet the highest standards and contributing to future product development by incorporating customer insights into design and manufacturing phases. The role suits someone with strong quality assurance expertise who thrives in manufacturing environments and enjoys problem-solving at the intersection of customer needs and technical operations.