Business Program Manager

This position leads programs focused on operational excellence within Microsoft’s network procure-to-pay function. The work includes designing scalable operating models, establishing governance and business rhythms, improving processes, and identifying opportunities to use automation or AI. The manager will develop metrics and reporting, analyze business challenges, and provide insights for planning, risk management, and executive decisions. Success requires building alignment across diverse stakeholder groups and influencing outcomes without direct authority. It is well suited to an experienced program or process improvement professional who is comfortable navigating ambiguity and leading cross-functional change. The role requires verification of U.S. citizenship because of government customer-related legal restrictions.