Senior ServiceNow Developer

This position joins ASU’s Enterprise Technology function to deliver secure, scalable ServiceNow solutions that support institutional processes and modernization efforts. Responsibilities span custom application development, Service Catalog and Flow Designer work, API-based integrations, scripting, automated testing, platform upgrades, data quality, and selected AI-enabled capabilities. The developer participates in Agile delivery, resolves complex production and integration problems, documents technical solutions, and manages several assignments and priorities at once. Success requires strong ServiceNow and JavaScript expertise, sound security and architecture practices, and the ability to communicate effectively with administrators, process owners, and other teams. It suits an experienced developer who can work independently while contributing to a collaborative, inclusive, and service-oriented culture in a complex enterprise or higher education environment.