Network Operations Manager

This manager will guide network engineers, technical specialists, and vendors while shaping operational strategy, team growth, and long-term service roadmaps. The position oversees severe outage response, escalations, root-cause investigations, post-incident learning, and performance improvements across infrastructure services. It also provides technical direction for network designs, deployment procedures, and the lifecycle of equipment such as firewalls, switches, wireless systems, and UPS units. The role partners with other teams to replace manual processes with automation and improve recovery times for large-scale, business-critical networks. It suits an experienced network operations leader who combines people management, ITIL discipline, hands-on networking expertise, and strong communication skills, with willingness to travel about 20 percent.