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Updated daily · Sep 24, 2026
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Customer Support Engineer - FaST Products

KLAPhoenix, AZ$27.46 - $46.69 per hour

As part of KLA Services, the Customer Support Engineer troubleshoots sophisticated system-level problems and performs hands-on repairs for customers using KLA equipment. The position works closely with customers, installation engineers, field teams, and system engineering to resolve recurring or critical technical issues and support demonstrations and field projects. Responsibilities also include documenting service activity, managing return and repair materials, sharing technical knowledge, and helping improve support processes. Travel is expected to be approximately 20% after classroom training, with remaining work performed in the office or at customer locations. This opportunity suits an early-career engineer with strong electro-mechanical troubleshooting abilities, customer focus, and an interest in semiconductor manufacturing technology.

Requirements

Master’s degree with no related experience, or bachelor’s degree with 2 years of related experienceHands-on experience repairing complex electro-mechanical capital equipmentAbility to diagnose and resolve system-level technical problemsStrong customer service, communication, and relationship-building skillsAbility to document issues, service reports, and technical handoffsWillingness to travel approximately 20% after training
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Listed August 26, 2026 · Verify details with the employer before applying.

About KLA

Process control and semiconductor equipment company with offices in Chandler and Phoenix.

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