Repair Customer Account Analyst (Hybrid)

As a Customer Account Analyst at RTX's Phoenix MRO facility, you'll be the primary point of contact managing 200+ active aircraft electronic component repair orders simultaneously. The role requires coordinating across Operations, Planning, Engineering, Quality, and Finance teams to administer both commercial and military repair orders from intake through invoicing. You'll handle customer communications, ensure contractual compliance, investigate warranty claims, and use business systems to track performance metrics. This position suits organized professionals comfortable managing competing priorities in a fast-paced aerospace environment who have prior experience in procurement or supplier management within regulated industries.