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Order Management Manager

axonScottsdale, AZFull-time

The Order Management Manager is responsible for the end-to-end order processing lifecycle at Axon, including validation, booking, amendments, and fulfillment coordination. This individual contributor role requires managing complex global transactions with minimal supervision, interpreting contracts and pricing terms, and resolving issues that impact bookings, invoicing, and compliance. The position involves partnering with Sales, Finance, Fulfillment, and Product teams to remove operational blockers and drive continuous improvement through automation and process optimization. This role suits an experienced operations professional with deep knowledge of revenue controls and order-to-cash environments who thrives in cross-functional collaboration and can operate independently while mentoring junior analysts.

Requirements

8+ years in Order Management, Billing, Revenue Operations, or Order-to-Cash environmentsAdvanced proficiency with ERP and CRM systems (Salesforce, D365, SAP, NetSuite, or similar)Strong understanding of revenue controls, audit requirements, and booking complianceProven ability to manage complex global transactions independently with minimal supervisionStrong analytical skills with experience in reporting tools (Excel, Sigma, or similar)Ability to influence cross-functional stakeholders and drive resolution in ambiguous situations
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Listed July 26, 2026 · Verify details with the employer before applying.

About Axon

Scottsdale-headquartered public-safety technology company building AI-enabled hardware and software used by agencies worldwide.