Sr. Customer Quality Manager

This customer-facing position belongs to onsemi’s Global Customer Quality Engineering organization and represents customer needs internally on semiconductor quality and reliability matters. The manager oversees escalations, field returns, failure analysis, corrective actions, 8D investigations, PCNs, audits, and customer performance metrics from initial concern through closure. Success requires close collaboration with Sales, engineering, manufacturing, product quality, and business operations teams across global locations. The role is well suited to an experienced quality or engineering professional with strong semiconductor expertise, medical device exposure, and the ability to influence stakeholders and build customer trust. Regular domestic and international travel is expected.