Field Service Engineer II (Federal)

This position partners with federal customers before and after the sale to evaluate solutions, implement programs, and improve agency workflows using Axon’s software, devices, and professional services. The engineer will configure products, maintain Evidence.com environments, provide on-site training and support, monitor equipment, and coordinate issue resolution and product feedback. The role sits within Customer Solutions and requires collaboration across sales, technical, and operational teams while serving as a trusted advisor to agency stakeholders. It is well suited to a technically capable consultant or project leader who can work independently, communicate with law enforcement or military customers, and manage complex deployments. Frequent weekly travel, including possible international assignments, is an essential part of the job.