Certinia Implementation Consultant

As a PSA Systems Developer, you'll own the administration and optimization of Certinia within Salesforce for Axon's Professional Services organization. The role requires both hands-on system administration and technical expertise to configure modules for project tracking, resource management, billing, and forecasting while managing Salesforce integrations and custom workflows. You'll work closely with stakeholders across Professional Services, Finance, and Operations to gather requirements, prioritize enhancements, and ensure the system supports business needs at scale. This position suits individuals with strong Salesforce and PSA expertise who enjoy working independently while collaborating across teams to solve complex operational challenges. You'll drive automation, reduce friction, and increase visibility across the services lifecycle while also providing user enablement and documentation. The role is ideal for someone passionate about enabling organizational effectiveness through technology and who thrives in fast-paced, cross-functional environments.