Senior Engineer 1 - Corporate Applications

This engineer supports global, mass-market customers through tickets, phone, and live chat while diagnosing embedded hardware, firmware, and software issues. The position belongs to a customer-facing corporate applications function that partners with product engineering, field support, sales, and other applications engineers to resolve problems and identify recurring trends. Responsibilities also include debugging schematics and systems, writing sample code and technical documentation, contributing to AI-enabled support initiatives, and presenting demonstrations or training. The role suits an embedded systems professional who enjoys explaining complex concepts, solving customer problems, and working across hardware and software domains. Candidates should be comfortable with C/C++, laboratory debugging tools, embedded design principles, and collaborative work in a global engineering environment.