Critical Operations Technician I

This technician works with the data center operations team to keep critical infrastructure and customer-facing systems safe, reliable, and properly documented. Responsibilities include equipment inspections, preventive and corrective maintenance, installations, troubleshooting, facility rounds, data analysis, and emergency response. The position also delivers remote-hands support, installs customer hardware and cabling, and coordinates alerts or service requests through ticketing and change-management processes. It is well suited to someone with foundational IT, electrical, or mechanical training who enjoys hands-on work, customer interaction, and collaborative problem-solving. The schedule requires on-site coverage in a 24/7/365 facility and may involve physical tasks such as standing, lifting, bending, and climbing or reaching.