IT Solutions Technician (Temporary, 3 Months)

This technician will serve as an initial IT support contact for employees through desk-side assistance, email, chat, and remote support tools. Working within the IT Solutions team, the role includes resolving common Windows and application issues, maintaining support documentation, managing device assets, and escalating complex problems when needed. The position also offers exposure to projects involving tools and platforms such as Intune, Jamf, Linux, and inventory management. It suits a customer-focused support professional with one to two years of Level 1 experience who communicates well, works proactively, and is comfortable being onsite five days a week. The successful candidate should also be adaptable, willing to use approved AI tools responsibly, and interested in developing technical skills during the assignment.